Privacy Policy

Last Updated: 22 Aug 2026

Introduction

PazeX Technologies Ltd. (“PazeX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use the PazeX platform, including our website, mobile apps, and related services.

By using PazeX, you agree to the collection and use of your information as described in this policy.

Information We Collect

Information you provide to us:

Name, email address, phone number, and profile photo when you create an account
Payment information such as card details, bank account details, or wallet balance
Driver documents including driver’s license, vehicle registration, and insurance (for driver accounts)
Messages you send through in-app support or email

Information we collect automatically:

Location data (pickup and drop-off locations, trip routes, and real-time GPS data during trips)
Device information (device type, operating system, app version, and unique device identifiers)
Usage data (how you use the app, features you access, and trip history)
Log data (IP address, access times, and s viewed)

Information from other sources:

Background check results for driver applicants
Payment processing information from our payment partners

How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Match riders with drivers and process trip requests
Process payments and send receipts
Verify driver identity and eligibility
Monitor trips for safety and respond to safety incidents
Send you important updates about your account, trips, or our services
Provide customer support
Detect and prevent fraud or unauthorized activity
Comply with legal requirements

How We Share Your Information

We may share your information with:

Riders and Drivers: When you book a ride, we share relevant information between the rider and driver (such as name, photo, vehicle details, and location) to complete the trip.
Payment Partners: We share payment information with our payment processing partners to complete transactions.
Service Providers: We work with trusted service providers who help us operate our platform, such as cloud hosting, analytics, and customer support tools.
Law Enforcement: We may share information with law enforcement or government authorities if required by law or if we believe it is necessary to protect the safety of our users.
Business Transfers: If PazeX is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Data Security

We take the security of your information seriously. We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep your information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal information within a reasonable time, unless we are required to keep it by law.

Your Rights

You have the right to:

Access the personal information we hold about you
Correct any inaccurate information
Request deletion of your account and personal data
Opt out of marketing communications

To exercise any of these rights, contact us at support@paze-x.com.

Children's Privacy

PazeX is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this . We encourage you to review this policy regularly.